ROLE
– Oversee end-to-end loan processing for Solar Rooftop projects
– Ensure accuracy, completeness, and compliance in all loan documentation
– Monitor application pipelines and resolve bottlenecks to meet TAT targets
– Track and manage TATs of all pushed loans on a daily basis
– Lead, mentor, and manage the Loans team to achieve business targets
– Assign daily tasks to team members and track completion
– Set performance KPIs and regularly review team productivity and efficiency
– Act as the key point of contact for lenders, bank officials, customers, and internal sales teams
– Build and maintain strong relationships with financial institutions, NBFC partners, and banking officials
– Ensure high levels of customer satisfaction through timely updates and issue resolution
– Identify process gaps in loan facilitation workflows and implement improvements
– Ensure adherence to company policies, regulatory requirements, government portal guidelines, and lender-specific norms
– Maintain proper documentation and audit readiness at all times
– Track daily, weekly, and monthly loan processing metrics across all channels
– Prepare and present weekly update reports to the Managing Director and Chief Operating Officer

REQUIREMENTS
– 5 years of experience in loan processing, financial services, or NBFC/banking domain
– Strong leadership and team management skills
– Excellent communication, interpersonal, and soft skills
– Strong negotiation and relationship-building skills
– Ability to work in a high-pressure, fast-paced environment
– Proficiency in MS Excel, reporting tools, MIS preparation, and documentation
– Experience in solar financing / consumer durable loans / secured & unsecured loans
– Hands-on experience with Jan Samarth portal and government subsidy-linked loan schemes
– Exposure to multiple lender partnerships, NBFC products, and financial products
– Knowledge of compliance and regulatory frameworks applicable to solar rooftop financing
– Strong analytical and problem-solving skills