ROLE
– Prepare dashboards and MIS reports for leadership review
– Track performance of collection agencies and field executives
– Monitor portfolio health and highlight risk areas proactively
– Identify trends in defaults and suggest corrective actions
– Support segmentation of customers based on risk and repayment behavior
– Provide insights for improving recovery strategies and allocation models
– Analyze effectiveness of collection campaigns and initiatives
– Identify inefficiencies in collection processes and recommend improvements
– Work with tech/product teams to automate reports and dashboards
– Improve data accuracy, validation, and standardization across systems
– Coordinate with field collection teams for data validation and insights
– Work with finance for reconciliation of collected vs outstanding amounts
– Support management with ad-hoc analysis and decision-making inputs
– Ensure data integrity and confidentiality
– Maintain proper documentation of reports and analysis frameworks
– Adhere to company policies and regulatory requirements

REQUIREMENTS
– Bachelor’s degree in Statistics, Mathematics, Economics, Finance, or related field
– 1–4 years of experience in data analysis, preferably in collections, NBFC, fintech, or lending domain
– Working knowledge of SQL
– Experience with Power BI / Tableau or similar visualization tools
– Strong analytical and problem-solving mindset
– Attention to detail and accuracy
– Ability to work with cross-functional teams
– Good communication and presentation skills
– Experience in EV, battery financing, NBFC, or asset-based lending
– Exposure to field collection operations data
– Familiarity with CRM or loan management systems

BENEFITS
– As per industry standards
– Exposure to core lending and recovery analytics
– Opportunity to move into strategy, risk analytics, or operations leadership roles