ROLE
– Ensure all business units have DR plans & restoration procedures for their critical applications.
– Conduct business impact assessment for applications of HO to define RTO/RPO requirements, and ensure the DR plans and backup procedures are aligned.
– Conduct periodic review of backups configuration to ensure that all critical data, systems, applications are adequately backed up.
– Facilitate coordination of recovery activities and ensure a smooth recovery of systems once a disaster is declared.
– Monitor critical applications & infrastructure availability, investigate and report on major unplanned downtimes.
– Provide periodic updates on DR drills and backup restoration tests conducted in HO and regional business units as an input for KPI reporting.
– Conduct workshops and train technology teams in business units on DR Management.
– Provide assurance to our insurers, partners, regulators & the Board on technology resilience.
– Perform other related duties as assigned.

REQUIREMENTS
– Bachelor’s Degree in Computer Science or equivalent.
– 8-10 years of experience in IT governance with at least 5 years’ experience in technology resilience management.
– Extensive experience in implementing organisation-wide program of continuity management and disaster recovery planning and processes, including backup, recovery, storage systems and IT security management.
– Experience with BCP and DR Recovery plan testing.
– CBCI, ISO 22301 Certified Business Continuity Manager, CBCP, C/DRE, EDRP or other industry relevant certifications are preferable.
– Working knowledge of ISO 22301, ISR, COBIT 2019 etc.
– Good understanding in E-commerce, logistics, supply chain & port operations applications will be an added advantage.
– Excellent analytical skills.
– Excellent verbal and written communication.
– Program and Project management skills.
– Time management skills.
– Team player and conflict management skills.
– Ability to adapt in a complex environment, loves challenges, with the will and drive to learn new things on his/her own.
– Cultural awareness.
– Experience in Disaster Recovery, backup restoration, performance monitoring solutions and products.
– Knowledge of developing policies, procedures related to disaster recovery & resilience management processes.
– Expertise in Microsoft Word, Excel & PowerPoint.