ROLE
– Manage and maintain the organisation’s network infrastructure, including switches, routers, firewalls, and access points.
– Monitor network performance and troubleshoot connectivity issues.
– Configure and maintain LAN, WAN, and VPN connections.
– Manage user accounts, permissions, and system access.
– Install, configure, and maintain servers, operating systems, and IT equipment.
– Provide technical support to employees for hardware, software, and network-related issues.
– Ensure network security and system updates are properly implemented.
– Work with vendors and service providers for IT infrastructure support.
– Maintain documentation of IT systems, network configurations, troubleshooting procedures, and asset management.

REQUIREMENTS
– Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience or certifications in the related field.
– 2–4 years of experience in IT administration or network administration.
– Experience managing routers, switches, and firewalls.
– Basic understanding of network security and monitoring tools.
– Experience in troubleshooting network and system issues.
– Hands-on experience with Cisco Meraki network solutions.
– CCNA certification is highly preferred.
– Strong problem-solving and analytical skills.
– Good communication skills and the ability to support technical and non-technical users.
– Ability to work in a fast-paced environment and handle multiple IT tasks.
– Strong attention to detail and documentation practices.