ROLE
– Defines, implements, and applies area wide Ops Res policies and standards by leveraging knowledge of globally accepted Ops Res principles
– Manages all related Ops Res deliverables such as: IBS identification, ITOL setting, scenario testing and the monitoring of ITOL breaches
– Acts as SME to senior stakeholders and /or other team members
– Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets
– Managing meetings effectively, including agenda setting, minute taking and follow-up actions alongside supporting material preparation for senior governance forums

REQUIREMENTS
– Experience in banking or financial services is required
– Knowledge of Operational Resilience is an advantage
– Knowledge of Citi business operations is an advantage
– Ability to manage projects, expectations, and maintain key relationships
– Familiarity with the emerging regulatory environment as it relates to Operational Resilience
– Having the ability to operate in a structured and methodical manner with a limited level of direct supervision
– Can exercise close attention to detail and work in demanding change environments
– Excellent verbal and written communication skills
– Bachelor’s/University degree, Master’s degree preferred