ROLE
– Manage governance structures for the Central Testing function
– Support collating relevant updates for Monthly Business Reviews, Risk & Control governance committees, and other forums
– Track relevant KPIs / KRIs for teams within the Central Testing function and partner with them to improve adherence to the established metrics
– Ensure Quality Control metrics are used to monitor the performance of individual staff members and overall function
– Facilitate the identification of opportunities for streamlining and/or automation of operational processes
– Provide support for third party relationships as required, liaising with partner teams in Central Testing
– Maintain a track of training completions for all staff across the Control Assessment and Central Testing functions
– Assess opportunity for external certification of all staff across the Control Assessment and Central Testing functions
– Manage people, budget and planning
REQUIREMENTS
– 10+ years of experience leading strategy, governance, transformation or relevant roles in financial services
– Strong analytical skills
– Understanding of Citi’s businesses and products and their risk profiles across multiple geographies
– Strong written and verbal communication skills
– Ability to challenge existing conventions and make recommendation for risk remediation
– Ability to identify trends and themes from high volume information sources and synthesize reports
– Skilled at building partnerships across functions and regions
– Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management