ROLE
– Develop and own the Sustenance Quality roadmap aligning manufacturing quality, supplier quality, and field quality functions
– Establish KPIs across all three functions
– Own 8D/5-Why containment and permanent corrective actions for field failures
– Maintain IATF 16949 compliance for all sustenance processes and documentation
– Ensure manufacturing quality team delivers Cpk >1.67 for critical characteristics
– Review and approve Control Plans, PFMEA, and MSA results from production
– Drive yield improvement from current baseline to the set targets through process capability enhancement
– Approve PPAP submissions for all new/changed components
– Achieve supplier incoming quality targets through robust incoming inspection strategy
– Conduct annual supplier audits or top strategic suppliers
– Establish field failure containment gates as per the set standards
– Coordinate cross-functional Corrective Action Teams for field quality issues
– Achieve Field MTBF targeted hours through design/process improvements
– Maintain customer satisfaction target score through timely quality issue resolution
– Mentor and develop Manufacturing, Supplier, and Field Quality leads and Engineers
– Conduct quarterly performance reviews and individual development plans
– Foster continuous improvement culture
– Provide training to employees on IATF 16949

REQUIREMENTS
– B.E./B.Tech Mechanical/Electrical
– 15-20 years quality experience in automotive/EV manufacturing
– 5+ years leadership experience managing multiple quality functions
– Proven track record reducing field failure rates
– Hands-on experience with PPAP, APQP, FMEA, Control Plan, MSA, SPC
– Strongly Preferred:
– Experience in EV battery, power electronics, or high-voltage systems
– Warranty analysis experience using suitable analysis techniques
– VDA 6.3/VDA 6.5 auditor qualification

BENEFITS
– Opportunity to shape quality strategy for next-gen EV products
– Direct impact on field customer experience and brand reputation
– Leadership role spanning manufacturing, supply chain, and aftermarket
– Collaborative culture with validation, design, and manufacturing teams