ROLE
– Design and manage governance structures for the Central Testing function
– Support collating relevant updates for Monthly Business Reviews, Risk & Control governance committees, and other forums
– Develop and track relevant KPIs / KRIs for teams within the Central Testing function and partner with them to improve adherence to the established metrics
– Communicate to staff & management on initiatives, timelines, statuses and challenges including through use of heat maps, program status dashboards, and Senior Management packages
– Ensure Quality Control metrics are established and used to monitor the performance of individual staff members and overall function
– Partner with Assessment Team, and leadership of the Central Testing function to facilitate the identification of opportunities for streamlining and/or automation of operational processes
– Ensure robust expense management discipline in the Central Testing function, coordinating the budget process and providing regular progress reports
– Coordinate investment requests and monitor execution against approved budgets
– Responsible capacity planning and management process for staff in the Central Testing function
– Responsible for issue management discipline for issues, CAPs and milestones owned by the Central Testing function
– Liaise with global teams ensuring regulatory commitments are on track and provide necessary issue remediation support in partnership with the other groups within the Central Testing functions
– Coordinate engagement with second line, third line, and local regulators

REQUIREMENTS
– 12+ years of experience leading strategy, governance, transformation or relevant roles in financial services
– Strong analytical skills
– Ability to ask insightful questions, break down challenges into workable components, and draw meaningful conclusions
– Understanding of Citi’s businesses and products and their risk profiles across multiple geographies
– Strong written and verbal communication skills, presentation skills needed for influencing senior management decisions
– Capable of providing thought leadership towards optimization of control practices for the business as well as the resolution of cross business issues
– Ability to connect the dots across multiple processes and risks to help identify thematic concerns
– Well versed in developing new ideas and improving current processes and proactively engages business and functional managers to mitigate risks
– Requires an ability to challenge existing conventions and make recommendation for risk remediation
– Ability to identify trends and themes from high volume information sources and synthesize reports for easy consumption of senior business managers
– Skilled at building partnerships across functions and regions
– Ability to influence seniors and stakeholders outside of your span of control
– Bachelor’s/University degree is required, master’s degree is preferred

BENEFITS
– Access to telehealth options, health advocates, confidential counseling and more
– Access to an array of learning and development resources to help broaden and deepen skills and knowledge as career progresses