ROLE
– Manage multiple non-financial regulatory reporting teams or a functional area
– Identify stakeholders and key organizations in order to build and manage relationships with each
– Be accountable for the end-to-end execution of non-financial regulatory reporting processes, ensuring adherence to regulatory requirements, internal policies, and control standards
– Represent the NFRR function in senior governance and management forums, presenting reporting metrics, control assessments, and remediation updates to senior leadership
– Drive strategic initiatives to enhance the reporting ecosystem, including standardization and automation to improve data integrity and operational efficiency
– Act as a key liaison to senior partners in Compliance, Risk, Technology, and Business to align on expectations and drive process improvements
– Engage with Product and ICRM stakeholders in strategic conversations around regulatory report design and ensuring conformance with new or amended regulations
– Provide full people management responsibility for a team of VPs, AVPs, Officers, and Analysts, including performance management, career development, and succession planning
– Build an effective team through hiring exceptional candidates, coaching, collaboration, and motivation of staff
– Mentor and guide direct reports, fostering a culture of compliance, accountability, and continuous improvement
– Oversee the management of regulatory reporting issues and their remediation, ensuring sustainable solutions are implemented to prevent recurrence
– Resolve highly complex and varying issues that have substantial potential impact
– Ensure the completeness and accuracy of the reporting inventory at all times, overseeing governance routines and documentation
– Own and enhance the comprehensive control framework, including pre- and post-submission controls, issue management, and sustainable risk mitigation practices
– Proactively identify gaps in regulatory reporting and drive improvement where needed
– Open and own material issues when needed
– Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets

REQUIREMENTS
– 10+ years of experience in Operations, preferably in regulatory reporting space
– Proven record of achievement in leading teams in a large, matrixed organization
– Solid experience in transactional regulatory reporting
– Proven experience working with demanding business stakeholders within a cross-functional matrix environment
– Deep understanding of regulations and operational processes
– Strong interpersonal skills to influence and spur change, facilitate, and enhance performance within a cross-functional environment
– Proven experience leading a team
– Analytical thinking skills
– Effective workload management
– Adequate level of proficiency with MS Office: Excel, PowerPoint and SharePoint with experience presenting to stakeholders and senior leadership
– Understanding of AI and Data Science principles and their strategic application
– Experience working both independently and in a team-oriented, collaborative environment
– Bachelor’s/University degree or equivalent experience in Finance, Accounting, Business, or a related field
– Master’s degree is preferred