ROLE
– Oversee and lead execution of non-financial regulatory reports covering different jurisdictions and products
– Ensure accuracy, completeness, and timeliness of reports
– Manage control framework and validation processes
– Manage the non-financial regulatory reporting issues and their remediation efforts
– Communicate operational changes arising from remediation or process or control enhancements to Operations & Technology
– Develop Business Requirements for system-related enhancements and end to end management of implementation of new or amended regulations
– Reconcile positions and ensure completeness, accuracy, and timeliness of reporting
– Execute the road map to improve regulatory reporting operations efficiency, controls, and resilience
– Streamline process inconsistencies, mitigate risks, and process documentation
– Share knowledge among team to manage regulatory reporting operations functions
– Anticipate details of future regulations by communicating directly with key stakeholders and staying informed of relevant trends and industry news
– Ensure alignment with regulatory changes and expectations
– Drive projects and process improvements
– Support leadership in strategic planning and initiatives
– Support all control functions including MCA, audits, procedures updates and implementation
– Maintain documentation and oversee governance routines
– Monitor and report performance metrics and KPIs
– Timely escalate issues and monitor till resolution
– Closely cooperate with Business and Tech partners on gap identification and process improvements
– Prepare and participate in governance forums
– Support leadership in strategic planning and initiatives
– Support internal & external audit reviews in relation to regulatory reporting operations & controls processes
– Lead team, support the goals and evaluation processes
– Recruit talents in line with the hiring policies of Citi
– Continue professional development to keep abreast of emerging technologies, methods and best practices

REQUIREMENTS
– Minimum 9 years of experience in Operations, preferably in regulatory reporting space
– Minimum 4 years of experience in leading team
– Solid experience in transactional regulatory reporting
– Proven experience working with demanding business stakeholders within a cross-functional matrix environment
– Deep understanding of regulations and operational processes
– Strong interpersonal skills to influence and spur change, facilitate, and enhance performance within a cross – functional environment
– Proven experience leading a team
– Good understanding of Investments and Capital Market products as well as trade execution and settlement processes
– Analytical thinking skills
– Effective workload management
– Effective, adjusted to recipient communication skills
– Critical thinking and drawing logic conclusions
– Adequate level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint with experience presenting to stakeholders and senior leadership
– Experience working both independently and, in a team-oriented, collaborative environment