Job Description
We are seeking an experienced
Business Analyst
with strong domain expertise in
Smart Metering, Advanced Metering Infrastructure (AMI), Meter Data Management (MDM), and Utility Operations
. The ideal candidate will act as a bridge between business stakeholders, utility operations teams, product owners, and technology teams to deliver smart metering solutions that support electricity distribution companies (DISCOMs), utility providers, and regulatory requirements.
The candidate should possess strong analytical skills, utility business process knowledge, and experience translating business requirements into functional specifications for smart metering programs.
Key Responsibilities
Business Analysis & Requirement Gathering
Collaborate with utility stakeholders, business users, regulators, and technology teams to gather and document business requirements.
Conduct workshops, stakeholder interviews, and business process analysis sessions.
Develop:
Business Requirement Documents (BRD)
Functional Requirement Documents (FRD)
User Stories
Process Flows
Use Cases
Functional Specifications
Analyze current utility processes and recommend improvements through smart metering capabilities.
Smart Metering & AMI Solutions
Understand end-to-end smart metering ecosystem:
Smart Meters
Head End System (HES)
Meter Data Management System (MDMS)
Communication Networks (RF, PLC, GPRS, NB-IoT, LTE)
Billing Systems
Outage Management Systems (OMS)
Customer Information Systems (CIS)
Define business rules for:
Meter onboarding
Remote connect/disconnect
Demand response
Load profiling
Energy accounting
Tamper and event management
Prepaid/postpaid metering
Data Analysis & Reporting
Analyze meter consumption data and operational performance metrics.
Develop reports and dashboards for:
Billing performance
Revenue assurance
AT&C loss reduction
Meter health monitoring
Service-level compliance
Validate data flows across utility applications.
Agile Delivery & Product Support
Work closely with Product Owners and Scrum teams.
Translate business requirements into user stories and acceptance criteria.
Support Sprint Planning, UAT, defect triage, and release management.
Participate in solution design reviews and functional testing.
Stakeholder & Regulatory Management
Coordinate with utilities, system integrators, vendors, and regulatory authorities.
Ensure compliance with utility and regulatory requirements.
Support change management and user adoption initiatives.
Requirements
Domain Expertise
Strong understanding of:
Smart Metering Programs
Advanced Metering Infrastructure (AMI)
Meter Data Management (MDM/MDMS)
Utility Billing
Revenue Management
Distribution Operations
Energy Accounting
Demand Side Management
Knowledge of:
Smart Grid concepts
Load forecasting
Demand response
Outage management
Business Analysis Skills
Requirements elicitation and documentation
Process modeling (BPMN)
Gap analysis
Functional design
User story creation
Use case development
UAT planning and execution
Technical Knowledge
SQL and database concepts
API integrations
Web services (REST/SOAP)
Data mapping and transformation
System integration architecture
Understanding of cloud-based utility solutions
Tools
JIRA
Azure DevOps
Confluence
Power BI
Excel
SQL Server / Oracle
I'm interested