ROLE
– Collaborate with utility stakeholders, business users, regulators, and technology teams to gather and document business requirements
– Conduct workshops, stakeholder interviews, and business process analysis sessions
– Analyze current utility processes and recommend improvements through smart metering capabilities
– Understand end-to-end smart metering ecosystem
– Define business rules for meter onboarding, remote connect/disconnect, demand response, load profiling, energy accounting, tamper and event management, prepaid/postpaid metering
– Analyze meter consumption data and operational performance metrics
– Develop reports and dashboards for billing performance, revenue assurance, AT&C loss reduction, meter health monitoring, service-level compliance
– Validate data flows across utility applications
– Work closely with Product Owners and Scrum teams
– Translate business requirements into user stories and acceptance criteria
– Support Sprint Planning, UAT, defect triage, and release management
– Participate in solution design reviews and functional testing
– Coordinate with utilities, system integrators, vendors, and regulatory authorities
– Ensure compliance with utility and regulatory requirements
– Support change management and user adoption initiatives

REQUIREMENTS
– Knowledge of Smart Grid concepts, load forecasting, demand response, outage management
– Proficiency in tools: JIRA, Azure DevOps, Confluence, Power BI, Excel, SQL Server / Oracle