General Manager – Compliance
General Manager – Compliance
Refined job description
ROLE
– Ensure adherence to all statutory, labour, and regulatory compliances including CLRA, labour laws, contractor compliance, wage records, movement registers, and site-related statutory requirements
– Liaise with government departments, labour authorities, statutory bodies, local agencies, and regulatory institutions for smooth operational functioning
– Ensure timely completion of inspections, audits, licenses, permits, renewals, and statutory documentation
– Drive governance and compliance frameworks for all outsourced and contracted services
– Lead the overall Administration & Compliance function across corporate offices and project sites
– Develop and implement administration strategies, policies, systems, and governance frameworks aligned with organizational objectives and industry best practices
– Ensure a world‑class, safe, and employee‑friendly working environment through effective facilities, infrastructure, and support services management
– Drive operational excellence, process optimization, digitization initiatives, and service delivery improvements across administration functions
– Oversee end‑to‑end administration functions including corporate office, travel management, insurance, site administration, security, facility management, and employee welfare activities
– Ensure effective maintenance and operational readiness of office infrastructure, utilities, assets, and administrative support systems across locations
– Drive employee welfare initiatives including cafeteria management, employee events, celebrations, engagement activities, and related support services
– Review
Full job description
Job Description Compliance & Government Liaison Ensure adherence to all statutory, labour, and regulatory compliances including CLRA, labour laws, contractor compliance, wage records, movement registers, and site-related statutory requirements. Liaise with government departments, labour authorities, statutory bodies, local agencies, and regulatory institutions for smooth operational functioning. Ensure timely completion of inspections, audits, licenses, permits, renewals, and statutory documentation. Drive governance and compliance frameworks for all outsourced and contracted services. Strategic Administration & Leadership Lead the overall Administration & Compliance function across corporate offices and project sites. Develop and implement administration strategies, policies, systems, and governance frameworks aligned with organizational objectives and industry best practices. Ensure a world-class, safe, and employee-friendly working environment through effective facilities, infrastructure, and support services management. Drive operational excellence, process optimization, digitization initiatives, and service delivery improvements across administration functions. Administration & Facilities Management Oversee end-to-end administration functions including corporate office, Travel Management, Insurance, Site Administration, Security, Facility Management, and Employee Welfare activities. Ensure effective maintenance and operational readiness of office infrastructure, utilities, assets, and administrative support systems across locations. Drive employee welfare initiatives including cafeteria management, employee events, celebrations, engagement activities, and related support services. Review service standards periodically and implement improvements based on stakeholder and employee feedback. Vendor & Contract Management Develop vendor evaluation mechanisms and governance processes for administration-related services. Manage strategic relationships with service providers, contractors, and external agencies to ensure high-quality service delivery and SLA adherence. Lead commercial negotiations, contract renewals, and vendor performance reviews to drive operational efficiency and cost optimization. Ensure timely payments, compliance adherence, and resolution of escalations related to vendor services. Financial & Operational Management Lead budgeting, financial planning, and expense governance for all administration sub-functions. Monitor departmental budgets, operational costs, and utilization to ensure financial discipline and cost efficiency. Drive cost-saving initiatives through process improvements, strategic sourcing, and vendor negotiations. Leadership & Team Management Lead and manage a large administration team of 30+ members across multiple locations and functions. Build strong leadership capability within the administration function through mentoring, coaching, succession planning, and capability development. Drive performance management, productivity enhancement, and a culture of accountability, service excellence, and collaboration. Partner with business and functional leaders to align administration support with organizational growth and operational requirements. Key Skills & Competencies Strategic Administration & Facilities Management Labour Law & Statutory Compliance CLRA & Contractor Governance Government & External Stakeholder Liaison Security & Risk Management Vendor & Contract Management Budgeting & Cost Optimization Multi-site Operations Management Leadership & Large Team Management Crisis Management & Problem Solving Employee Welfare & Workplace Experience Preferred Experience & Qualification Graduate / Postgraduate in Administration, Management, HR, or related discipline. 20+ years of experience in Administration, Facilities, Compliance, and Corporate Services functions, preferably in Real Estate, Infrastructure, Construction, Manufacturing, or large multi-location organizations. Strong experience in leading large-scale administration operations, statutory compliance management, vendor ecosystems, security operations, and stakeholder management. Demonstrated experience in handling large teams, complex operational environments, and enterprise-level administration governance.
