ROLE
– Design, build, and deploy robust, interactive Tableau dashboards that integrate data from multiple sources into a fast, reliable, and consistent user experience.
– Own the Tableau platform roadmap, defining the data visualization strategy and aligning development priorities with business goals and stakeholder requirements.
– Lead end-to-end project and program management for platform initiatives, coordinating timelines, resources, risks, and dependencies across cross-functional teams.
– Establish and enforce platform governance standards, including development best practices, data source certification, and publishing workflows on Tableau Server or Tableau Cloud.
– Review and evaluate proposed technical solutions, providing oversight across applications and data systems to ensure alignment with quality and governance standards.
– Track and report on delivery progress and resolve day-to-day operational issues to keep platform initiatives moving at pace.
– Engage senior stakeholders as the primary point of contact, translating complex technical and program updates into clear business outcomes and managing expectations effectively.
– Monitor platform health, usage, and adoption, and train users to build a data-driven culture supported by reliable, governed reporting.
– Lead the Core Accounts, LMS and Cluster Technology Book Of Work Compliance ensuring quality through the development of AI solutions to assist the Project Managers.

REQUIREMENTS
– 6–10 years of experience in the financial services industry, spanning both technical delivery and project or program management.
– Hands-on expertise with Tableau, including dashboard development, data modelling, workbook performance optimization, and Tableau Server or Tableau Cloud administration.
– Demonstrated project management experience and deep knowledge of the Citi PPMP, with the ability to plan, coordinate, and deliver complex initiatives across multiple teams and workstreams.
– Proven stakeholder management skills, with the ability to engage senior audiences, manage competing priorities, and translate business needs into technical solutions.
– Demonstrated Prompt Engineering with the ability to build tools through the use of the AI.
– Strong ability to integrate and model data from diverse sources, ensuring accuracy, consistency, and performance at scale.
– Clear and confident communicator, able to convey technical and program-level concepts in plain language to both technical and non-technical audiences.
– Master’s degree in a relevant field such as Computer Science, Data Science, Information Systems, Project Management, or equivalent.
– Formal project management certification such as PMP, PRINCE2, or equivalent, reflecting structured PMO experience.
– Familiarity with data governance frameworks, including access controls, lifecycle management, and content certification practices.
– Experience defining and scaling platform governance in a large, matrixed organization.
– Knowledge of industry standards and emerging practices in data visualization, business intelligence, and analytics platform management.