Issue Remediation Analyst – C10

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Issue Remediation Analyst – C10

CITI – Chennai, India

ROLE
– Manage the analysis of customer remediation issues across the globe
– Execute comprehensive data remediation approaches on customer issues
– Conduct impact assessments to identify the size of customers and dollar amount impacted
– Perform issue management and root cause analysis using analytical methods
– Provide audit support by tracking implementation plans and providing data evidence
– Work with remediation partner teams including Technology, FSO, Analytics groups, Shared Services, and Controllers

REQUIREMENTS
– Proficient in SAS, SQL, RDBMS, Teradata, Unix
– Proficient in MS Excel, PowerPoint, and VBA
– Experience with Jira, Bitbucket, and Mainframes
– Exposure to Big data and Python
– Good understanding of banking domain and consumer products
– Knowledge of Finance Regulations and Retail Business/Banking Domain
– Analytical and interpersonal skills
– Ability to identify and solve complex business problems
– Data analysis, data profiling, and data management skills
– Excellent communication and inter-personal skills
– Master’s / Advanced Degree in Information Technology/Computer Applications/Engineering/MBA
– Overall experience of 2-5 years with at least 1 year experience in the Banking Industry