Oversee daily office operations to ensure smooth workflow and efficiency. | Act as a liaison between administration and various departments. | Maintain office infrastructure, seating plans, utilities, and facility management. | Ensure compliance with company policies, safety standards, and administrative guidelines. | Maintain documentation, records, and MIS reports related to administration. | Provide basic IT troubleshooting support (hardware, software, email, printers, networking issues). | Coordinate with IT vendors for system upgrades, maintenance, and AMC tracking. | Maintain inventory of laptops, desktops, networking devices, and peripherals. | Ensure smooth functioning of office software, systems, and collaboration tools. | Support implementation and maintenance of technology solutions for administrative tasks. | Support employee onboarding by preparing workstations and allocating IT assets before Day 1. | Coordinate email creation, system access, and software provisioning with relevant stakeholders. | Maintain asset allocation records and tracking sheets. | Manage employee offboarding by ensuring timely retrieval of assets and system access deactivation. | Coordinate asset clearance as part of the Full & Final (FNF) settlement process. | Maintain proper documentation of asset handover and return. | Track asset lifecycle including repairs, upgrades, and replacements. | Coordinate with vendors and service providers for office infrastructure and IT requirements. | Handle procurement of office supplies, IT equipment, and consumables. | Ensure cost-effective purchasing and vendor negotiations. | Monitor service contracts, AMCs, and renewals. | Assist in ISO documentation and compliance maintenance. | Support internal and external ISO audits by ensuring documentation readiness. | Maintain SOPs, process documents, and compliance records. | Track corrective and preventive actions (CAPA) post audits. | Ensure adherence to organizational and regulatory standards. | Provide administrative support to leadership and team members. | Assist in organizing meetings, office events, and employee engagement initiatives. | Maintain accurate documentation and reporting systems. | 1–2 years of hands-on IT troubleshooting experience. | Strong understanding of office systems and administrative operations. | Knowledge of ISO audit processes and documentation control. | Strong written and verbal communication skills. | Excellent decision-making and problem-solving abilities. | Strong organizational and multitasking skills. | Ability to manage priorities and take ownership of tasks. | Proficiency in MS Office Suite and Google Workspace. | Familiarity with HRMS/ERP systems (preferred). | High level of accountability and attention to detail. | Bachelor’s degree in Business Administration, Information Technology, or related field. | 1–3 years of proven experience in Administration & IT Support. | Experience in handling IT assets and onboarding/offboarding coordination. | Exposure to ISO certification processes (preferred).