ROLE
– Support OM-AI Process Identification: Collaborate with Services leadership business units to identify and vet potential processes suitable against OM-AI criteria
– Process Optimization: Continuously evaluate and refine the OM-AI factory process for Services to improve ideation, identify common capabilities, reduce bottlenecks, and improve business case submission standards
– Performance Monitoring & Weekly Reviews: Lead weekly execution metric reviews with assigned organizations and horizontal process owners to assess progress against KPIs, identify emerging risks, and track performance
– Consolidate and report key findings to the Program Execution Lead
– Senior Management Updates: Serve as the key conduit of information to senior management, providing regular, clear, and consolidated updates on status, risks, and performance of the Services factory process
– Program Leadership: Primarily affect positive outcomes through significant impact in terms of size of team managed, strategic influence on the business and interaction with other functions or businesses

REQUIREMENTS
– 15+ years of experience, including 8-10+ years’ managerial experience
– Technical know-how, commercial awareness and analytical skills coupled with an understanding of risk/reward dynamics and how they interact to generate sustainable profitable growth
– Proven record of achievement in leading large, matrixed, specific line of business experience preferred
– Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience