Sales Operations
Sales Operations
Refined job description
ROLE
– Coordinate with newly onboarded vendors to complete post‑onboarding formalities
– Collect, upload and verify vendor documents and KYC information
– Follow up with vendors to ensure timely completion of the KYC process
– Identify documentation gaps and coordinate with vendors and internal teams for resolution
– Update and maintain accurate vendor information on CRM/internal systems
– Maintain trackers for vendor onboarding, KYC status, pending documents and activation
– Coordinate with Sales, Operations and Finance teams to resolve vendor‑related issues
– Review basic invoices, financial records and supporting documents for accuracy and completeness
– Ensure timely completion of the Vendor Onboarding → KYC → Verification → Activation process
– Prepare regular reports and trackers using MS Excel
– Provide backend operational support to the Sales/Business Development team
REQUIREMENTS
– Excellent verbal and written communication skills
– Strong vendor coordination and follow‑up skills
– Good working knowledge of MS Excel
– Understanding of KYC and document verification processes
– Ability to read and understand basic invoices and financial records
– Strong attention to detail and data accuracy
– Good organisational and multitasking skills
– Ability to work in a fast‑paced environment
– 1–4 years of experience in Sales Operations, Vendor Operations, Vendor Management, Sales Coordination, Partner Operations, Business Operations or Onboarding
Full job description
Coordinate with newly onboarded vendors to complete post-onboarding formalities. | Collect, upload and verify vendor documents and KYC information. | Follow up with vendors to ensure timely completion of the KYC process. | Identify documentation gaps and coordinate with vendors and internal teams for resolution. | Update and maintain accurate vendor information on CRM/internal systems. | Maintain trackers for vendor onboarding, KYC status, pending documents and activation. | Coordinate with Sales, Operations and Finance teams to resolve vendor-related issues. | Review basic invoices, financial records and supporting documents for accuracy and completeness. | Ensure timely completion of the Vendor Onboarding → KYC → Verification → Activation process. | Prepare regular reports and trackers using MS Excel. | Provide backend operational support to the Sales/Business Development team. | Excellent verbal and written communication skills. | Strong vendor coordination and follow-up skills. | Good working knowledge of MS Excel. | Experience with CRM/ERP systems is preferred. | Understanding of KYC and document verification processes. | Ability to read and understand basic invoices and financial records. | Strong attention to detail and data accuracy. | Good organisational and multitasking skills. | Ability to work in a fast-paced environment. | 1–4 years of experience in Sales Operations, Vendor Operations, Vendor Management, Sales Coordination, Partner Operations, Business Operations or Onboarding. | Prior experience working with vendors, merchants, partners or suppliers will be preferred. | Candidates from Quick Commerce, E-commerce, Hyperlocal, Logistics, Fintech, B2B Marketplace or Aggregator businesses would be preferred. | Timely completion of vendor KYC and documentation. | Vendor activation and onboarding turnaround time. | Accuracy of vendor data and documentation. | Resolution of pending onboarding issues. | Effective coordination with vendors and internal stakeholders. | Timely and accurate reporting.
