Service Hero
Service Hero
Refined job description
ROLE
– Address and resolve bill reading issues
– Assist with plant online monitoring and customer registration
– Adhere to SOPs while conducting PMs and CMs
– Maintain and adhere to zero safety violations
REQUIREMENTS
– Good Solar Knowledge
– Basic Electrical & Structural Knowledge
– Should know how to ride 2wheeler
– Rooftop solar experience
– Basic computer knowledge
– Field work flexibility
– Effective communication skills
– Strong customer empathy
– Hygiene Grooming & Presentability
– Should be fluent in Hindi/English and/or the local language
– Good & Decent behaviour
– Punctuality maintained
– Seriousness in work
– Driving License & Own 2wheeler is mandatory
BENEFITS
– Daily Travel in Base city
Full job description
Perform Preventive Maintenance (PM) of solar plants | Address and resolve bill reading issues | Ensure high Customer Satisfaction (CSAT) through effective service delivery | Assist with plant online monitoring and customer registration | Adhere to SOPs while conducting PMs and CMs | Maintain and adhere to zero safety violations | Good Solar Knowledge | Basic Electrical & Structural Knowledge | Should know how to ride 2wheeler | Rooftop solar experience | Basic computer knowledge | Field work flexibility | Effective communication skills | Strong customer empathy | Hygiene Grooming & Presentability | Should be fluent in Hindi/English and/or the local language | Good & Decent behaviour | Punctuality maintained | Seriousness in work | Daily Travel in Base city | Driving License & Own 2wheeler is mandatory