ROLE
– Assess and communicate site details and measurements accurately to the design team
– Coordinate & assist the design team in the final design with site layout and all other required details
– Explain the design to the client to expedite approvals
– Communicate details accurately with the installer and ensure that systems and processes are followed during installation
– Close monitoring of installations will need to be done
– Ensure project execution with zero errors across all residential project sites
– Conduct quality assessments and maintenance activities at the sites
– Adhere to pre-set parameters at all plants as part of the quality assessment post installation of all sites
– Provide after sales service support & maintenance, as required
– Ensure proper maintenance by adhering to the assigned maintenance schedule
– Diagnose assigned service requests to identify the root cause, as well as for an efficient long-term resolution
– Trouble shooting, fault findings & root cause analysis
– Maintain files and documents related to site surveys, project execution for each client and service reports after service calls
– Provide up-to-date daily work status report via email to reporting manager
BENEFITS
– No benefits mentioned