About Us
Loom Solar, founded in 2018 by visionary brothers Amol and Amod Anand, has rapidly emerged as one of
India's Fastest Growing D2C brands
. This Faridabad, Haryana based solar company specializes in the manufacturing of cutting-edge solar panels, inverters, and lithium batteries, catering to both residential and commercial needs.
Our journey began with a mission to revolutionize access to advanced solar technology across India, ensuring even the most remote areas benefit from sustainable energy solutions through our robust e-commerce platform. At Loom Solar, we are committed to driving the green energy transition and empowering every corner of India with reliable and innovative solar power solutions.
Job Description
The CIO will be responsible for defining and executing
Loom Solar's overall
technology, digital transformation and information
systems strategy
.
The CIO will work closely with the CEO and business
leaders to identify where technology can:
Increase
revenue
Improve
employee productivity
Reduce
operating costs
Improve
customer experience
Strengthen
dealer and distributor relationships
Automate
business processes
Improve
manufacturing efficiency
Improve
inventory and working-capital management
Create
real-time management visibility
Reduce
dependency on individuals
Enable
Loom to scale rapidly without proportionately increasing manpower
Key Responsibilities
1. Technology Strategy
Develop
Loom Solar's 3–5 year technology roadmap aligned with business objectives.
Build a
scalable technology architecture capable of supporting rapid business
growth.
Identify
opportunities for automation, AI, analytics and digital transformation.
Establish
technology standards, governance and security policies.
Evaluate
and adopt emerging technologies relevant to solar, manufacturing,
distribution and retail.
2. Digital Transformation
Lead the transformation of Loom from
manual
processes to digital processes
.
Key areas include:
Sales → Dealer → Customer → Order → Production →
Dispatch → Installation → Service → Payment
Digitize
workflows across departments.
Eliminate
unnecessary Excel/manual reporting.
Automate
approvals and repetitive activities.
Create
digital workflows with clear ownership and accountability.
Build a
single source of truth for business information.
3. Business Applications
Own and optimize the company's technology ecosystem,
including:
ERP
CRM
Dealer
management system
Sales-force
automation
Manufacturing
systems
Inventory
and warehouse systems
Finance
systems
HRMS
Customer
service systems
Partner
portals
Consumer
applications
Analytics
and BI platforms
E-commerce
platforms
Lending/financing
technology
Service
and installation platforms
The CIO will ensure that these systems are
integrated
rather than operating as independent applications
.
4. Sales & Dealer Technology
Build technology to support Loom's large dealer and
sales network.
The CIO should enable:
Dealer
onboarding
Dealer
KYC
Dealer
enquiry management
Lead
allocation
Sales-force
tracking
Dealer
ordering
Inventory
visibility
Pricing
visibility
Scheme
management
Incentive
calculation
Dealer
performance dashboards
Dealer
credit limits
Payment
tracking
Dealer
reactivation
Territory
management
Competition
price tracking
Dealer
communication
The objective is to make every salesperson, dealer and
distributor
more productive through technology
.
5. Customer Technology
Build a superior digital customer journey from enquiry
to installation and after-sales service.
Technology should enable:
Lead → Qualification → Quotation → Financing →
Order → Installation → Commissioning → Warranty → Service
Develop and improve:
Consumer
app/portal
Lead
management
Online
quotation
Solar
system configuration
Financing
application
Installation
tracking
Warranty
registration
Service
requests
Customer
communication
Customer
feedback
Referral
and influencer programs
6. Data & Business Intelligence
Create a
real-time management information system
for the CEO and leadership team.
Build dashboards covering:
Revenue
Sales
Dealer
productivity
Dealer
activation
Inventory
Production
Dispatch
Gross
margin
Working
capital
Collections
Customer
acquisition
Service
Employee
productivity
Manufacturing
efficiency
Project
execution
The CIO should make
"data before
opinion"
a core management principle.
7. Artificial Intelligence & Automation
Develop an AI roadmap for Loom Solar.
Potential applications include:
AI
sales assistant
AI
customer support
AI
dealer support
Lead
scoring
Sales
forecasting
Demand
forecasting
Inventory
optimization
Production
planning
Predictive
maintenance
Pricing
intelligence
Collection
prediction
Employee
productivity analytics
Automated
MIS
Management
reporting
AI-powered
knowledge management
The CIO should continuously identify processes where
AI
can replace repetitive human work
.
8. Manufacturing Technology
Work with the manufacturing team to build a
technology-enabled factory.
Focus areas:
Production
planning
MES
OEE
monitoring
Quality
tracking
Machine
monitoring
Predictive
maintenance
Raw-material
planning
Warehouse
automation
Barcode/RFID
Production
traceability
Energy
monitoring
Real-time
production dashboards
Quality
analytics
The objective is to move toward a
smart factory
environment
.
9. Supply Chain & Inventory
Build technology systems for end-to-end supply-chain
visibility.
The CIO will work with operations to improve:
Demand
forecasting
Procurement
planning
Raw-material
availability
Finished-goods
inventory
Warehouse
management
Dispatch
planning
Logistics
tracking
Dealer
stock visibility
Slow-moving
inventory identification
Working-capital
optimization
10. Finance & Lending Technology
Support Loom's financing marketplace and financial
ecosystem.
Technology should enable:
Customer
credit applications
Multiple
NBFC integrations
Loan
eligibility
Digital
documentation
Application
tracking
Loan
disbursement tracking
EMI/payment
status
Dealer
financing
Reconciliation
Fraud
detection
Customer
consent and data security
11. Cybersecurity & Data Protection
Own the company's cybersecurity framework.
Responsibilities include:
Data
protection
Access
management
Identity
management
Cybersecurity
monitoring
Backup
and disaster recovery
Business
continuity
Application
security
Vendor
security
Employee
security awareness
Compliance
with applicable data-protection regulations
12. Technology Organization
Build a high-performance technology team covering:
Enterprise
applications
Product
management
Software
development
Data
& analytics
AI
Cybersecurity
Infrastructure
IT
support
Automation
Business
intelligence
Digital
transformation
Create a culture of
ownership, speed, innovation
and business impact
.
CEO-Level Expectations
The CIO will not be measured simply by:
"How well IT is running."
The CIO will be measured by:
"How much technology improves Loom Solar's
business."
The CIO should continuously answer:
How can
technology increase sales?
How can
technology increase employee productivity?
How can
technology improve dealer productivity?
How can
technology reduce cost?
How can
technology improve customer experience?
How can
technology reduce working capital?
How can
technology improve manufacturing efficiency?
How can
technology improve management visibility?
What
work can be automated?
What
can AI do better, faster or cheaper?
Key Performance Indicators (KPIs)
Business KPIs
Technology-driven
revenue contribution
Revenue
per employee improvement
Cost
savings through automation
Productivity
improvement
Digital
adoption %
Adoption KPIs
Employee
digital adoption
Dealer
digital adoption
Sales-app
adoption
Customer-app
adoption
Digital
transaction %
Automation KPIs
Number
of processes automated
Man-hours
eliminated
Reduction
in manual reporting
Reduction
in process turnaround time
Data KPIs
Dashboard
adoption
Data
accuracy
Real-time
reporting coverage
Reduction
in MIS preparation time
Technology KPIs
System
uptime
Application
performance
Cybersecurity
incidents
Critical
system downtime
Technology
project delivery %
Business Transformation KPIs
Reduction
in cost-to-serve
Reduction
in order-to-cash cycle
Reduction
in lead-to-order time
Reduction
in inventory days
Improvement
in dealer productivity
Improvement
in customer satisfaction
Requirements
We are looking for a business-oriented technology leader
who has:
10+
years of technology leadership experience
Experience
leading large-scale digital transformation
Experience
managing ERP/CRM/business applications
Strong
understanding of data and analytics
Exposure
to AI and automation
Experience
scaling technology in a high-growth organization
Strong
understanding of business processes
Experience
managing technology teams and external partners
Strong
cybersecurity and IT governance knowledge
Excellent
stakeholder-management skills
Ability
to work directly with the CEO and business leadership
Benefits
Work
Timing
:
10:00 am to 7:00 pm (Monday to
Saturday)
Education
:
MBA/Computer Science
Address
:
Loom Solar Pvt Ltd (14/4 Mathura Road, Faridabad 121003)
Contact
:
Muskan Singh
Gender
:
Male / Female
Job
Type
:
Full Time
Job
Location
:
Faridabad
Industry
Type
:
Renewable Solar Energy
Pay
Types
:
Fix Pay and Performance Incentives
Support
:
hr@loomsolar.com
I'm interested