Process Excellence Manager

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Process Excellence Manager

Loom Solar – Faridabad, Haryana, India

Refined job description

ROLE
– Process optimization
– SOP implementation
– Productivity improvement
– Operational excellence
– Automation support
– Process monitoring and performance enhancement
– Develop and document SOPs for all business functions
– Ensure SOP implementation across departments
– Conduct process walkthroughs and SOP training
– Review and update SOPs periodically
– Identify operational inefficiencies and process bottlenecks
– Recommend process redesign and workflow improvements
– Improve coordination between departments
– Drive continuous improvement projects
– Support Lean, Six Sigma, Kaizen, and automation initiatives
– Improve process standardization across locations
– Enhance productivity and operational discipline
– Monitor process adherence and operational KPIs
– Conduct process reviews and gap analysis
– Identify recurring operational issues
– Ensure process consistency across branches/plants
– Coordinate with ERP/IT teams for workflow automation
– Improve CRM and ERP process integration
– Reduce manual dependency in operations
– Support digital transformation initiatives
– Work closely with Sales, Supply Chain, Manufacturing, Finance, Commercial, HR, and Service teams
– Ensure smooth execution of interdepartmental processes
– Prepare process performance MIS
– Analyze productivity and operational efficiency
– Track process KPIs and improvement projects
– Present findings and recommendations to management

REQUIREMENTS
– B.Tech / MBA / BBA
– Industrial Engineering or Operations Management preferred
– Certifications preferred: Lean Six Sigma, Kaizen, ISO, PMP
– 2–5 years of experience in mid-size company
– 5–8 years of experience in large enterprise
– Preferred industries: Solar, Manufacturing, FMCG, EPC, Electrical, Operations-driven businesses
– SOP creation
– Process mapping
– Operational excellence
– Productivity analysis
– Lean/Six Sigma understanding
– ERP workflow understanding
– Process redesign
– ERP systems
– Advanced Excel
– Power BI preferred
– Process mapping tools
– Analytical mindset
– Problem-solving capability
– Coordination skills
– Process orientation
– Communication capability

BENEFITS
– Freedom to “follow your passion”
– Opportunity to work with India’s fastest growing SMB Company
– Regular Training of Professional Skills such as Leadership, Problem Solving and Product offerings
– Multifold chances increase to build the career in Solar Energy Sector
– Exponential Growth in Salary and other remuneration
– Great learning curve and hand on experience with leadership team about solar in future

Full job description

About Us
Loom Solar, founded in 2018 by visionary brothers Amol and Amod Anand, has rapidly emerged as one of
India's Fastest Growing D2C brands
. This Faridabad, Haryana based solar company specializes in the manufacturing of cutting-edge solar panels, inverters, and lithium batteries, catering to both residential and commercial needs.
Our journey began with a mission to revolutionize access to advanced solar technology across India, ensuring even the most remote areas benefit from sustainable energy solutions through our robust e-commerce platform. At Loom Solar, we are committed to driving the green energy transition and empowering every corner of India with reliable and innovative solar power solutions.
Job Description
The Process Excellence Officer is responsible for improving operational efficiency,
standardizing business processes, implementing SOPs, reducing process gaps, and driving
continuous improvement initiatives across the organization.
The role focuses on:

Process optimization

SOP implementation

Productivity improvement

Operational excellence

Automation support

Process monitoring and performance enhancement
The officer works closely with all departments to improve speed, quality, efficiency, and
scalability of operations.
Key Responsibilities
1. SOP Development & Implementation

Develop and document SOPs for all business functions

Ensure SOP implementation across departments

Conduct process walkthroughs and SOP training

Review and update SOPs periodically
2. Process Improvement

Identify operational inefficiencies and process bottlenecks

Recommend process redesign and workflow improvements

Reduce turnaround time (TAT) and operational delays

Improve coordination between departments
3. Operational Excellence Initiatives

Drive continuous improvement projects

Support Lean, Six Sigma, Kaizen, and automation initiatives

Improve process standardization across locations

Enhance productivity and operational discipline
4. Process Monitoring & Control

Monitor process adherence and operational KPIs

Conduct process reviews and gap analysis

Identify recurring operational issues

Ensure process consistency across branches/plants
5. Automation & System Improvement

Coordinate with ERP/IT teams for workflow automation

Improve CRM and ERP process integration

Reduce manual dependency in operations

Support digital transformation initiatives
6. Cross-Functional Coordination

Work closely with:
o
Sales
o
Supply Chain
o
Manufacturing
o
Finance
o
Commercial
o
HR
o
Service teams

Ensure smooth execution of interdepartmental processes
7. Data Analysis & MIS

Prepare process performance MIS

Analyze productivity and operational efficiency

Track process KPIs and improvement projects

Present findings and recommendations to management
Department-wise Process Excellence Areas
For companies like Loom Solar:
Sales & Distribution

Dealer onboarding process

Lead conversion process

ASM productivity tracking

Claim settlement TAT
Supply Chain

Inventory movement optimization

Dispatch process improvement

Freight cost optimization

Material planning efficiency
Manufacturing

Production workflow optimization

Rejection reduction

OEE improvement

Line balancing
Service Operations

Complaint resolution TAT

Service engineer productivity

Warranty process optimization
Finance & Commercial

Billing process improvement

Approval workflow optimization

Collection process tracking
Educational Qualification

B.Tech / MBA / BBA

Industrial Engineering or Operations Management preferred

Certifications preferred:
o
Lean Six Sigma
o
Kaizen
o
ISO
o
PMP
Experience
Company Type Experience Required
Mid-size company 2–5 years
Large enterprise 5–8 years
Preferred industries:

Solar

Manufacturing

FMCG

EPC

Electrical

Operations-driven businesses
Requirements
Required Skills
Technical Skills

SOP creation

Process mapping

Operational excellence

Productivity analysis

Lean/Six Sigma understanding

ERP workflow understanding

Process redesign
Software Skills

ERP systems

Advanced Excel

Power BI preferred

Process mapping tools
Behavioral Skills

Analytical mindset

Problem-solving capability

Coordination skills

Process orientation

Communication capability
Benefits
Freedom : We allow you freedom to “follow your passion”
Opportunity to work with India’s fastest growing SMB Company
Regular Training of Professional Skills such as Leadership, Problem Solving and Product
offerings.
Multifold chances increase to build the career in Solar Energy Sector
Exponential Growth in Salary and other remuneration
Great learning curve and hand on experience with leadership team about solar in future
I'm interested