Key Account Manager

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Key Account Manager

Pointo – Barrackpore, West Bengal, India

Refined job description

ROLE
– Recruit, onboard, and develop new channel partners, distributors, and dealers
– Strengthen relationships with existing channel partners to maximize sales
– Conduct regular partner meetings and performance reviews
– Ensure channel partners receive adequate product and sales training
– Monitor channel performance and implement improvement plans
– Manage strategic accounts and ensure high customer satisfaction
– Develop long-term business relationships with enterprise customers
– Handle commercial negotiations and contract renewals
– Resolve customer concerns in coordination with internal teams
– Increase wallet share from existing customers through upselling and cross‑selling
– Engage with dealers and track overdue payments and reconciliation
– Prepare sales forecasts and business plans
– Track sales pipeline through CRM
– Maintain accurate sales reports and MIS
– Ensure timely payment collections from assigned accounts
– Monitor competitor activities and pricing
– Gather customer feedback to improve products and services
– Identify emerging market trends and recommend business strategies
– Work closely with Operations, Finance, Service, and Supply Chain teams to ensure seamless customer support
– Coordinate with Marketing for promotional campaigns and channel engagement activities
– Travel extensively within the assigned territory for customer meetings, channel development, and expansion initiatives

REQUIREMENTS
– Bachelor’s Degree in Business Administration, Marketing, Commerce, Engineering, or a related field
– 4–6 years of experience in Key Account Management, Business Development, Channel Sales, Dealer/Distributor Management, and B2B Sales
– Willingness to travel frequently and extensively within the assigned territory

BENEFITS
– Performance‑based incentives
– Career growth opportunities in a high‑growth organization
– Exposure to strategic business development and key account management
– Learning and development opportunities
– Collaborative and performance‑driven work environment

Full job description

CTC: Up to ₹40,000 per month Performance Incentives: As per company policy Travel Allowance: As per company policy | CTC: Up to ₹40,000 per month | Performance Incentives: As per company policy | Travel Allowance: As per company policy | Recruit, onboard, and develop new channel partners, distributors, and dealers. Strengthen relationships with existing channel partners to maximize sales. Conduct regular partner meetings and performance reviews. Ensure channel partners receive adequate product and sales training. Monitor channel performance and implement improvement plans. | Recruit, onboard, and develop new channel partners, distributors, and dealers. | Strengthen relationships with existing channel partners to maximize sales. | Conduct regular partner meetings and performance reviews. | Ensure channel partners receive adequate product and sales training. | Monitor channel performance and implement improvement plans. | Manage strategic accounts and ensure high customer satisfaction. Develop long-term business relationships with enterprise customers. Handle commercial negotiations and contract renewals. Resolve customer concerns in coordination with internal teams. Increase wallet share from existing customers through upselling and cross-selling. Dealer Engagement Dealer Overdue payment tracking & reconciliation | Manage strategic accounts and ensure high customer satisfaction. | Develop long-term business relationships with enterprise customers. | Handle commercial negotiations and contract renewals. | Resolve customer concerns in coordination with internal teams. | Increase wallet share from existing customers through upselling and cross-selling. | Dealer Engagement | Dealer Overdue payment tracking & reconciliation | Prepare sales forecasts and business plans. Track sales pipeline through CRM. Maintain accurate sales reports and MIS. Ensure timely payment collections from assigned accounts. | Prepare sales forecasts and business plans. | Track sales pipeline through CRM. | Maintain accurate sales reports and MIS. | Ensure timely payment collections from assigned accounts. | Monitor competitor activities and pricing. Gather customer feedback to improve products and services. Identify emerging market trends and recommend business strategies. | Monitor competitor activities and pricing. | Gather customer feedback to improve products and services. | Identify emerging market trends and recommend business strategies. | Work closely with Operations, Finance, Service, and Supply Chain teams to ensure seamless customer support. Coordinate with Marketing for promotional campaigns and channel engagement activities. | Work closely with Operations, Finance, Service, and Supply Chain teams to ensure seamless customer support. | Coordinate with Marketing for promotional campaigns and channel engagement activities. | Bachelor's Degree in Business Administration, Marketing, Commerce, Engineering, or a related field. MBA (Sales/Marketing) will be an added advantage. | Bachelor's Degree in Business Administration, Marketing, Commerce, Engineering, or a related field. | MBA (Sales/Marketing) will be an added advantage. | 4–6 years of experience in: Key Account Management Business Development Channel Sales Dealer/Distributor Management B2B Sales | 4–6 years of experience in: | Key Account Management | Business Development | Channel Sales | Dealer/Distributor Management | B2B Sales | Extensive travel within the assigned territory is mandatory. Willingness to travel frequently for customer meetings, channel development, and channel expansion initiatives. | Extensive travel within the assigned territory is mandatory. | Willingness to travel frequently for customer meetings, channel development, and channel expansion initiatives. | Competitive salary package up to ₹40,000 per month (CTC). Performance-based incentives. Career growth opportunities in a high-growth organization. Exposure to strategic business development and key account management. Learning and development opportunities. Collaborative and performance-driven work environment. | Competitive salary package up to ₹40,000 per month (CTC). | Performance-based incentives. | Career growth opportunities in a high-growth organization. | Exposure to strategic business development and key account management. | Learning and development opportunities. | Collaborative and performance-driven work environment.