Key Account Manager - Growth For Impact

Key Account Manager

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Key Account Manager

Pointo – Barrackpore, West Bengal, India

ROLE
– Recruit, onboard, and develop new channel partners, distributors, and dealers
– Strengthen relationships with existing channel partners to maximize sales
– Conduct regular partner meetings and performance reviews
– Ensure channel partners receive adequate product and sales training
– Monitor channel performance and implement improvement plans
– Manage strategic accounts and ensure high customer satisfaction
– Develop long-term business relationships with enterprise customers
– Handle commercial negotiations and contract renewals
– Resolve customer concerns in coordination with internal teams
– Increase wallet share from existing customers through upselling and cross-selling
– Dealer Engagement
– Dealer Overdue payment tracking & reconciliation
– Prepare sales forecasts and business plans
– Track sales pipeline through CRM
– Maintain accurate sales reports and MIS
– Ensure timely payment collections from assigned accounts
– Monitor competitor activities and pricing
– Gather customer feedback to improve products and services
– Identify emerging market trends and recommend business strategies
– Work closely with Operations, Finance, Service, and Supply Chain teams to ensure seamless customer support
– Coordinate with Marketing for promotional campaigns and channel engagement activities

REQUIREMENTS
– Bachelor’s Degree in Business Administration, Marketing, Commerce, Engineering, or a related field
– 4–6 years of experience in: Key Account Management
– 4–6 years of experience in: Business Development
– 4–6 years of experience in: Channel Sales
– 4–6 years of experience in: Dealer/Distributor Management
– 4–6 years of experience in: B2B Sales
– Extensive travel within the assigned territory is mandatory
– Willingness to travel frequently for customer meetings, channel development, and channel expansion initiatives

BENEFITS
– Performance-based incentives
– Career growth opportunities in a high-growth organization
– Exposure to strategic business development and key account management
– Learning and development opportunities
– Collaborative and performance-driven work environment